When to Hire a Collection Agency? If you are a business owner, there may come a time when your customers don’t pay on time, or worse yet, don’t pay at all. You may want to ignore it if it only happens a couple of times, but what happens when it continues? Perhaps you attempt calling […]
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Five Traits That Make an Excellent Collection Agent

Five Traits That Make an Excellent Collection Agent Ever wonder what makes a great collection team? At CGI Credit Guard, we look for talent that demonstrates the following five character traits: 1.) Communication: Communication is essential to a collection agent’s success. When an agent can effectively listen and communicate the debt collection message to a debtor, they […]
ContinueWhat Is Skip Tracing?

Debt Collection Strategy: What Is Skip Tracing? When a customer fails to pay for goods or services, the first step is to contact them about the missed payment. But what do you do when that customer does a disappearing act? Most collection agencies like CGI Credit Guard have several debt collection strategies to recover debt more efficiently […]
Continue5 Reasons for a Business-to-Business Accounts Receivable Management & Collections Policy

Collections Policy Policies and procedures can make or break a business-to-business accounts receivable management strategy. Accounts receivable and collections policies contribute to and protect your cash flow by organizing guidelines to follow when extending payment terms and credit to clients. The sooner you collect invoices, the more accurately your firm can plan for inventory and […]
ContinueCommercial Debt Collection – 4 Risks Owners and AR Managers Need to Be Aware of

Business-to-business (B2B) models, in particular, pose many unique challenges. Cash flow is the lifeblood of a business. Uncontrolled or overlooked negative cash flow can render your business unprofitable. Respectfully, four risks make commercial debt collection very different from collecting retail or consumer debt: Narrow Customer Base Commercial Debt Collection Many businesses serving other businesses have […]
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