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Five Traits That Make an Excellent Collection Agent

Five Traits That Make an Excellent Collection Agent

Five Traits That Make an Excellent Collection Agent Ever wonder what makes a great collection team? At CGI Credit Guard, we look for talent that demonstrates the following five character traits: 1.) Communication: Communication is essential to a collection agent’s success. When an agent can effectively listen and communicate the debt collection message to a debtor, they […]

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What Is Skip Tracing?

Debt Collection Strategy: What Is Skip Tracing?

Debt Collection Strategy: What Is Skip Tracing? When a customer fails to pay for goods or services, the first step is to contact them about the missed payment. But what do you do when that customer does a disappearing act? Most collection agencies like CGI Credit Guard have several debt collection strategies to recover debt more efficiently […]

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